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Cancun
Dreams Natura Resort & Spa - All Inclusive
Reserve rooms
Dreams Natura Resort & Spa - All Inclusive

About the property

Located in Puerto Morelos, 27 km from Cancun Government Palace, Dreams Natura Resort & Spa - All Inclusive provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The accommodation features room service, a 24-hour front desk and currency exchange for guests. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Free WiFi is available to all guests, while selected rooms are equipped with a patio. Guest rooms include a wardrobe. Buffet and American breakfast options are available at Dreams Natura Resort & Spa - All Inclusive. The accommodation offers a children's playground. You can play billiards, table tennis and tennis at this 5-star resort, and the area is popular for snorkelling. Cancun Bus Station is 27 km from Dreams Natura Resort & Spa - All Inclusive, while La Isla Shopping Mall is 29 km away. Cancún International Airport is 14 km from the property.

Popularity

8
Good
General
1515
brand
Booking 7.8/10
184
brand
Expedia 8/10
1331

Main services

Tour
Dining Area
Spa & Wellness Centre
Parasols
BBQ Facilities
Business centre
Breakfast room
Ironing set
Water slides
Terrace
Internet access
Air conditioned
Restaurant
Games room
Outdoor furniture
Children playground
Luggage room
Babysitting service
Garden
Room service
Car hire
Water Sport Facilities (on site)
Laundry service
Free Internet
Beauty salon
Smoking area
Waterpark
Desk
Special dietary options
Contactless check-in/out
Family rooms
Billiards
Hairdressing salon
Lockers
Security alarm
Currency exchange facilities
Sun loungers
Smoke detector
Theme dinner
Evening Entertainment
Tennis
Disability-friendly bathroom
Casino
Entertainment Area
Express Check-in/Check-out
Massage
Wheelchair-accessible
Swimming Pool
Aerobics
First aid kit
Fire extinguisher
Hypoallergenic room available
24-hour security
Medical service
Bar
Housekeeping
TV lounge
ATM
Non-smoking rooms
Valet parking
Pets allowed
Elevator
Meeting room
Supermarket
Table tennis
Turkish steam bath
Accessible parking
Tennis equipment
Snorkeling
Snack bar
Cellar / Wine tasting

* Some services may carry an extra charge.

Information about the area

Cancun, Mexico
Cancun is a city located on the southeast coast of the Yucatán Peninsula in the Mexican state of Quintana Roo. It is a major world-renowned tourist destination, as well as being the seat of the municipality of Benito Juárez. The city is located on the Caribbean Sea, and is one of the easternmost points in Mexico. Cancún is located just north of Mexico's Caribbean coast resort band known as the Riviera Maya. Cancun, located in the Yucatan region of Mexico, has many great attractions. Start with the white sand beaches of Cancun City. In the jungles of Yucatan lies one of the largest and best preserved archaeological sites in Mexico, Chichen Itza. The world famous Mayan ruins with thousands of years of history are one of the most visited sites in the world. Cancun is surrounded by spectacular scenery. Isla Mujeres, a small gorgeous island close to Cancun, is simply spectacular. The magical underwater natural pools known as Cenotes are a big draw around the Cancun area. Many have rocky edge formations above them. Outside of Cancun we find Tulum, a unique site where you can go for a swim in turquoise waters and visit the famous ruins of Mayan civilizationCancun has lots to offer. With its mix of tropical beaches, ancient ruins and modern resorts, this area is simply the perfect vacation destination for everyone. Modern Cancun offers wonderful white sand beaches and turquoise sea, great restaurants, lively clubs and activities of every type imaginable.

What’s nearby

  • Forum Beach - 0.86 km
  • Cristo Resucitado Church - 1.38 km
  • Turtle beach - 1.45 km
  • Las Americas Cancun Mall - 2.18 km
  • Langosta Beach - 2.31 km
  • Langosta Beach - 2.58 km

Getting around

  • (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 11.68 km
  • mayan train station cancun airport, mx - 10.57 km
  • puerto morelos, mayan train station, puerto morelos, mx - 16.11 km
  • (ISJ) Isla Mujeres, Isla Mujeres, MX - 35.63 km
  • (TQO) Tulum, Tulum, MX - 121.11 km

About accommodation

General

  • Air conditioning
  • Allergy-free room
  • Family rooms
  • Non-smoking throughout
  • Designated smoking area
  • Minimarket on site
  • Pets allowed
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • Key access
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Facial treatments
  • Spa facilities
  • Sauna
  • Live sport events (broadcast)
  • Hair styling
  • Water sport facilities on site
  • Themed dinner nights
  • Beach
  • Steam room
  • Live music/performance
  • Tennis court
  • Movie nights
  • Karaoke
  • Kids' club
  • Aerobics
  • Hair cut
  • Cooking class
  • Pedicure
  • Evening entertainment
  • Water park
  • Entertainment staff
  • Snorkelling
  • Manicure
  • Make up services
  • Personal trainer
  • Massage
  • Spa and wellness centre
  • Back massage
  • Billiards
  • Nightclub/DJ
  • Foot bath
  • Hair colouring
  • Fitness centre
  • Table tennis
  • Games room
  • Full body massage
  • Body scrub
  • Beachfront
  • Spa lounge/relaxation area
  • Waxing services
  • Bingo
  • Beauty Services
  • Massage chair
  • Tennis equipment
  • Couples massage
  • Fitness/spa locker rooms
  • Fitness classes
  • Light therapy
  • Children's playground
  • Spa/wellness packages
  • Body treatments
  • Yoga classes
  • Tour or class about local culture
  • Hair treatments
  • Fitness

Services

  • Barber/beauty shop
  • Valet parking
  • ATM/cash machine on site
  • Room service
  • Express check-in/check-out
  • Car hire
  • Ironing service
  • Private check-in/check-out
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Dry cleaning
  • Tour desk
  • Daily housekeeping
  • 24-hour front desk
  • Babysitting/child services
  • Trouser press
  • Currency exchange
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Mobile app for room service
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Coffee house on site
  • Special diet menus (on request)
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture
  • BBQ facilities

Parking

  • Parking garage
  • Free parking
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Accessibility

  • Higher level toilet
  • Wheelchair accessible
  • Toilet with grab rails

Pool and wellness

  • Pool with view
  • Water slide
  • Swimming Pool
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Infinity pool
  • Fence around pool
  • Pool bar
  • Swimming pool toys
  • Swimming pool
  • Heated pool
  • Kids' pool
  • Shallow end

Reception services

  • Invoice provided

Entertainment and family services

  • Indoor play area
  • Kids' outdoor play equipment

Languages

  • English
  • Español
  • English

About the rooms

The accommodation has 669 rooms:

General

  • Air conditioning
  • Key access
  • Iron
  • Tile/marble floor
  • Mosquito net
  • Smoke alarm
  • Laptop safe
  • Interconnected room(s) available
  • Ironing facilities
  • Trash cans
  • Safety deposit box
  • Fan
  • Hypoallergenic
  • Key card access

Services

  • Wake up service/Alarm clock
  • Executive lounge access

Room Amenities

  • Sofa bed
  • Socket near the bed
  • Clothes rack
  • Non-feather pillow
  • Hypoallergenic pillow

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Bath
  • Bath or shower
  • Toilet paper
  • Additional toilet
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Walk-in shower
  • Private bathroom
  • Toothbrush
  • Additional bathroom

Media & Technology

  • TV
  • Telephone
  • Mobile hotspot device
  • Radio
  • Cable channels
  • Streaming service (like Netflix)
  • Flat-screen TV

Food & Drink

  • Chocolate or cookies
  • Tea/Coffee maker
  • Minibar
  • Bottle of water
  • Wine or champagne
  • Fruits

Exclusive services

  • Access to private pool
  • Private check-in and check-out in the executive lounge
  • Complimentary snacks and drinks in the executive lounge entire day

Kitchen

  • Coffee machine
  • Cleaning products
  • Dining table

Outdoors

  • Terrace
  • Private pool
  • Balcony
  • Outdoor furniture
  • Patio

View

  • Sea view
  • Garden view
  • Pool view
  • View
  • Inner courtyard view

Living Area

  • Sofa
  • Seating Area
  • Dining area
  • Desk

Bedroom

  • Dressing room
  • Alarm clock
  • Linen
  • Cots
  • Wardrobe or closet

Layout

  • Window

Accessibility

  • Roll-in shower
  • Accessible by lift
  • Entire unit wheelchair accessible
  • Entire unit located on ground floor
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Pool and wellness

  • Pool with a view
  • Pool towels
  • Heated pool
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 5 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free
Pool 2

Location

Outdoor

Access

For all ages

Cost

Additional charge
Pool 3

Location

Outdoor

Access

Adults only

Cost

Free
Pool 4

Location

Outdoor

Access

Adults only

Cost

Free
Pool 5

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

World Café

  • Guests only
  • No reservation required

Bluewater Grill

  • Guests only
  • No reservation required

Himitsu

  • Guests only
  • Reservation required

Portofino

  • Guests only
  • No reservation required

Bordeaux

  • Guests only
  • No reservation required

El Patio

  • Guests only
  • No reservation required

Oceana

  • Guests only
  • No reservation required

Barefoot Grill

  • Guests only
  • No reservation required

Coco Cafe

  • Guests only
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed on request. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories with extra charge. · Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room. · Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay.
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